Grand Living at Bridgewater
  • 12-Jul-2018 to 10-Sep-2018 (CST)
  • Administrative
  • Coralville, IA, USA
  • Hourly
  • Part Time

As the Part Time Weekend Receptionist, you are responsible for enhancing the overall Resident experience through exceptional comprehensive leadership and customer service. Responsible for establishing and sustaining a culture of unparalleled service and long-term growth through operational management, goal setting and achievement.  This is to be handled in The Sterling Touch® friendly, courteous, helpful, timely and professional manner, resulting in a very high level of Resident satisfaction. Responsible for welcoming all visitors, guests, residents, and employees in person or by phone, in addition to, handling multiple administrative functions. 

Essential Functions:

  • Participate in Start Sterling! line up every day.
  • Greet the Residents, guests, fellow employees and vendors in a friendly and courteous manner.
  • Answers a multi-line phone, assisting and routing caller to appropriate person.  Takes and organizes messages as needed.
  • Operates office equipment including phone, copy machine, calculator, typewriter, computer, fax, etc.
  • Greets, assists and schedules appointments and room reservations with the residents.
  • Provides back-up secretarial/clerical support which includes desk coverage (i.e. during breaks, meals, absences, or as business needs require) to other departments as requested.
  • Composes correspondence under guidance and within established guidelines.
  • Maintains office supplies.
  • Sorts & files forms, reports & correspondence according to departmental policies and procedures.
  • Refers residents, guests, vendors and staff to proper community resources.
  • Assist Business Office, and Life Enrichment administrative tasks.

What YOU Bring:

  • Professional demeanor and appearance
  • Passion for serving others and providing exceptional customer service
  • An outgoing and energetic personality
  • Proper phone etiquitte
  • Ability to multi-task and work in a fast pace environment
  • Successful combination of education and work experience necessary to exceed expectations

Schedule:

  • Saturday and Sunday 3:30-10:30
Grand Living at Bridgewater
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